• #27472
    Salesforce | Rahul Rahul #53

    Routing problem with cases in Salesforce


    I have one user in a queue. When the user is online then cases assign to that user automatically but when that user was offline that time cases could not assign to that user so please guide me how to resolve this problem. I want that all cases must be assigned to users, not in the queue.

    Thanks in advance!

    Rahul Kumar

    Tagged: , , , ,

Viewing 1 post (of 1 total)

Please to reply to this topic.


We're not around right now. But you can send us an email and we'll get back to you, asap.


About Us

Forcetalks is a Salesforce collaboration platform for coders & developers, geeks & nerds, consultants & business heads, admins & architects, managers & marketers and of course the business owners. A community where you can learn from, where you can contribute to. For you. For Salesforce. Read More...

Copyright 2018 Forcetalks. All Right Reserved.

Log in with your credentials


Forgot your details?