-
how to reply to an incident in remdy Salesforce mobile application
HI
In mobile app I am unable to reply to an incident.
If you click reply there is no response.
Kindly guide me how to resolve.
Log In to reply.
Popular Salesforce Blogs
Salesforce Winter '23 Flow Updates
With the Winter ’23 release, there have been a host of improvements and exciting new features with Salesforce Flow, all delivered to make building Flows…
What Salesforce's New AgentScript Language Means for Your Agentforce Build
If you've taken an Agentforce build past the demo stage, you've probably hit the same wall every admin and architect hits: the agent works beautifully…
Triggers in Salesforce - Learn All You Need to Know
What is Apex Trigger? Apex Triggers are used to refer to triggers in Salesforce. These are different and are accessible for particular tasks such as…
Popular Salesforce Videos
Salesforce Pay Expectations $$$ US and UK
Do you agree or disagree with these numbers? How do you think Mason Frank could have surveyed differently? In this video, Brad discusses just how…
How to Find Queries that Target a Data Extension in Salesforce Marketing Cloud
In this video, Cameron Robert shows how to find SQL queries in Automations that affect a specified Data Extension in Salesforce Marketing Cloud. Key Moments:…
Data Cleansing in Salesforce and Salsa - Why it matters?
Research by Blackbaud found that 67% of data available to some nonprofits were un-mailable. That is either a lost opportunity or wasted money. This especially…
Popular Salesforce Infographics
How is Salesforce Benefiting Businesses?
Salesforce is one of the top cloud-based CRM software for service, marketing, and sales. It helps in creating a more meaningful relationship with the customers.…
5 Essential Skills for Salesforce Developers
Calling all aspiring Salesforce developers! Conquer the platform with these 5 must-have skills: ✅ Expertise ✅ Coding chops ✅ Problem-solving power ✅ Teamwork & communication…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…