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Salesforce Service Cloud is a customer relationship management (CRM) and support platform from Salesforce. Salesforce built Service Cloud on top of their Sales Cloud product.
Popular Salesforce Blogs
Encrypt Sensitive Data in Salesforce and Comply with Security Regulations
A Multitude of Data Regulations Nowadays, data storage and processing are heavily regulated by numerous protection laws, and businesses dealing with sensitive information are forced…
Salesforce Customer Portal: Features, Industry Use Case, and Benefits
The ideal features in a customer portal may vary depending on the industry, business needs, and the types of customers that the portal is meant…
Salesforce Advisory Services: Finally Explained in Detail
If Salesforce is out-of-the-box and ready to use, why does it even come to custom development? Implementing Salesforce CRM sounds like a perfect solution to…
Popular Salesforce Videos
What is Apex? | Way to become a Salesforce Developer | Salesforce Development Tutorials
This video will provide you a complete path to become a Salesforce Developer. It includes very important and beneficial topics like Apex, Visualforce, Lightning. …
Salesforce 101 for Salespeople
In this video, Oliver Sholder breaks down Salesforce 101 for us. He covers everything from what Salesforce is and does, to how it can benefit…
What are lookup filters in Salesforce?
In this video, we will leaarn about Lookup Filters in Salesforce by dividing this topic into 4 basic points, which are: 1. What is a…
