Reshmi Smiju
Individual
Popular Salesforce Blogs
How to Use Salesforce for Customer Retention – 5 Effective Tips
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
Unlocking the Potential of Salesforce AI for Marketing Teams
In the current digital landscape, companies apply technology every chance they get to stay ahead of the competition. Marketing teams are especially taking to advanced…
Your Journey to Salesforce to Becoming a Salesforce Developer
As an informational guide for Salesforce beginners and anyone who would like to start a career in it, this article assembles the basic knowledge about…
Popular Salesforce Videos
How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…
5 Service Cloud Dashboards For Your Board | Webinar
Discover the Power of Service Cloud Dashboards! Watch AblyPro's exciting webinar video on 5 Service Cloud Dashboards For Your Board' to unlock the secrets of…
Salesforce for Beginners | Getting Started with Salesforce and CRM
Chapter 1 of Salesforce for Beginner. It includes the following topics: 00:11 Login and Navigation 00:31 App launcher 00:48 Search 01:15 List Views 02:23 Salesforce…
Popular Salesforce Infographics
How Can You Become a Salesforce Admin?
Sometimes a piece of technology seems to be used at every company. Knowing how to use that technology can help a person’s career. It can…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
Timing is Everything : Understanding B2B Buyer Behavior
B2B buyer activity and research peaks at different times of the year, week, and day. Software Advice conducted a study gathering data from six million…