Kalpana Singh
Member
What is Salesforce? A Definitive Guide!
Salesforce is a type of software that includes CRM management and workforce management and enables us to manage customer relationships, customer service management, marketing campaigns,…
Salesforce Career Path - A Complete Guide
Salesforce is "the world's #1 customer relationship management (CRM) platform," according to the website of the production firm. Their software aims to assist businesses in…
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Popular Salesforce Blogs
What is Salesforce Testing? – Guide, Process, Tools and Best Practices
Salesforce is the first cloud-based CRM solution in the world. Marc Benioff and Parker Harris founded it in March 1999. The purpose of developing this…
User Agent Flow in Salesforce | The Developer Guide
User Agent Flow (Mobile App Integration) A simple flow for clients that don't need to include global secrets (such as distributed apps) but can be…
CTI Integration with Salesforce and Its Benefits
Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The…
