Kalpana Singh
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Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
Fillable PDFs for Salesforce Field Service
Automating the generation and parsing of fillable PDFs in Salesforce Field Service can help you save time and eliminate human errors during data entry. Some…
Popular Salesforce Videos
Salesforce Checkout: Manage Your Subscription & Buy Licenses
Watch this video to understand how to manage your Salesforce subscription and buy licenses on your own. This makes an easy process even easier, this…
Set Your Sales Cloud Implementation Up for Success
Make Sales Cloud a valued business tool that your sales reps will rely on by starting with these planning strategies and best practices for success.…
How to Learn Salesforce Fast? Explained.
How to learn Salesforce in six months and get your first job in the industry. Learning Salesforce these days is challenging because the platform is…
Popular Salesforce Infographics
DataArchiva - A Native Data Archiving App for Salesforce using Big Objects
A Native Data Archiving app for Salesforce using Big Objects. With Auto-scheduler, Custom Archiving, Encryption, Integrity and Restore features, DataArchiva saves 85%+ storage costs, improves…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
How to Hire Hire Salesforce Cloud Consultants For Business Growth
Need Trusted Salesforce Cloud Experts For Business Transformation? Hire certified cloud experts from Concretio to unleash the power of Salesforce cloud & leverage its potential…