No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…
The demand for Salesforce Admin professionals is increasing day by day. industries are constantly looking for certified Salesforce Admins. Clearing Salesforce Admin Certification Exams is…
Although Salesforce and SAP both provide CRM software to the customer, both are still much different from each other. Salesforce is one of the earliest…
As a business professional, you are always looking for ways to increase productivity while keeping your team motivated and moving forward. Salesforce Lightning platform is…
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
Have you ever wondered what is so special about Salesforce? How does it manage to accomplish so much in such less time? Well, the secret…
When people talk about Customer Relationship Management (CRM), they are usually referring to a system that helps with contact management, sales management, productivity, and more.…
A CRM is only as strong as its data. It can improve efficiency and personalize the customer experience if employees are comfortable using it. By…
According to our State of the Connected Customer report, 76% of customers expect consistent interactions across departments. However, 54% say it often feels like sales, service,…
ItsRainingRaincoats Founder Dipa Swaminathan grew up in Bangalore hearing about the need to be ‘other-regarding’ often. In Singapore, she noticed a divide between the country’s…
As the world’s #1 CRM, Salesforce brings companies and customers together. This is possible through Salesforce Customer 360. It’s an integrated, AI-powered customer relationship management…
Salesforce CRM is one of the core tools for any business looking to build B2B and B2C leads – and while the CRM itself is…
