
Heather Black
IndividualPopular Salesforce Blogs

Automation in the Insurance Industry: Benefits and Salesforce Use Cases
Unstructured data is the key pain point that drives companies from various industries towards automation, and insurance is no exception. With automation, you'll be able…

Here’s what makes Field Service Lightning the fastest growing product of Salesforce
In the era of Digital Transformation, Customer Experience (CX) is the new battleground, and delivering superior CX has never been more important. In fact, according to…

Revolutionizing Healthcare CRM: How Salesforce Deployment is Driving Digital Transformation
Healthcare has significantly transformed over time due to regulatory changes and patient expectations. Today, value rather than delivery is the primary concern. Patients' needs are…
Popular Salesforce Videos
3 Must-Have Validation Rules in Salesforce to Save Time and Avoid Costly Mistakes
Validation rules in Salesforce act like quality checks for your data. They help make sure that the data in your Salesforce org is accurate and…
Salesforce Service Cloud Einstein Bots
Learn how to set up and use Einstein Bots to increase case deflection and reduce service costs through self-service. This webinar gives you a guided…
Dreamforce 2021 FAQs
As the fall continues to approach, questions around Dreamforce 2021 continue to increase and that's why we've gone ahead and answered all the FAQs around…