Franziska Hansford Hansford
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Formula to Get Time Zone Based on Area Code in Salesforce
In this article, you will learn to create a formula to get the time zone based on Area Code in the phone number field in…
Salesforce Field Service Lightning: Features and Benefits
As Salesforce Partners, We understand the importance of providing excellent customer service. It is crucial to ensure customer satisfaction, which ultimately leads to business growth.…
The Impact of Salesforce On Your Customer Service Performance
Technology and innovation are changing the way businesses interact with customers. One such innovation is the use of customer relationship management (CRM) tools to help…
Popular Salesforce Videos
Sharing and Visibility With Salesforce
Watch this amazing to understand the Salesforce sharing model, and how to structure profiles, roles, and sharing rules to control visibility. Do let us know…
Provide Stellar CX With Grazitti | Be Salesforce Ready
Brands, nowadays, need to build powerful customer relationships and provide experiences that meet and exceed expectations. With evolving technologies, customers hate to stay in queues…
How to Close Complex Deals Fast with Salesforce CPQ+
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario.…
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6 Steps to Take When Searching For a CRM Platform
One CRM platform may have excellent event tracking, which means you can learn what a specific visitor does on your website, from which pages they…
Features of Salesforce Spring’ 23 Release That Must Not Miss
The new updates in the Salesforce ecosystem will bolster the marketing power of the businesses. Companies are now more effectively building their marketing strategies which…
5 Tips for when your Salesforce User Adoption has gone stale
Salesforce adoption is a funny business! To put it plainly, user adoption on Salesforce is just enabling a user to use it as the in-house…