David Roberts
Individual
Popular Salesforce Blogs
How to Improve Your Customer Service with Salesforce Workflow Automation
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Best Practices for Salesforce Sales Cloud Implementation
In today’s competitive sales landscape, businesses need more than just a CRM, they need a system that delivers visibility, automation, and actionable insights. Salesforce Sales…
An Introduction to Salesforce Consumer Goods Cloud
Salesforce has introduced Consumer Goods Cloud, a new industry product that enables companies related to consumer goods to optimize revenue growth and maximize ROI with…
Popular Salesforce Videos
Einstein Analytics – Release Readiness, Spring '18
Discover the new and exciting features that you can expect from Einstein Analytics in the Spring '18 Release. These include: - a new enhanced explorer…
How to: Work at Salesforce — Interview Process | Salesforce Software Engineer
Watch this video to know about the Salesforce Interview Process and how you can start working for this dream company. We hope this video answers…
Building a Business Case for an Investment in Salesforce - Education Cloud
Education Cloud is a leading platform that empowers your institution to become a Connected Campus, so you can transform the student journey. With the power…
Popular Salesforce Infographics
Quick Comparison Guide to CRM Systems: Acumatica VS Salesforce Sales Cloud
When you are about to choose, the best and the most appropriate CRM solution for your business, always consider these 3 given points: customization, integration,…
How Does Salesforce Use Slack To Collaborate and Connect?
Salesforce and Slack bring together all your teams with the apps and data they need in a single, collaborative workspace. Plus, Slack Connect functionality lets…
Salesforce Admin Certification Path
This infographic helps you to understand the complete certification path to become Salesforce Administrator which includes accreditation body, pre-requisites, eligibility criteria, examination format and career…
