What is workflow automation and what can it do for me?
The base object refers to the object where the initial activity occurs, not necessarily where the update takes place. On the left side of the diagram, Object 1 has a Master-Detail relationship with Object 2 that allows configuring a workflow rule to update an object different than the base object.
As you can see, you have a significant amount of flexibility to build efficiency and productivity into your system using “Clicks, not code.” With the right preparation, some creativity, and a little hard work, you can ease the burden on your employees and make your system data much more meaningful. Make sure to plan out your workflow rules carefully and test them extensively and you’ll be able to move your business forward with a notable degree of efficiency.
Image reference : www.slideshare.net/Autotask/workflow-rules-garethbrown