Salesforce workflow automates certain actions based on certain criteria. For example, if the rule is met, the actions will be executed; if not, the record…
Salesforce Service Cloud – The Most Trusted Customer Service Platform Customer service holds the key to uplifting brand value in today’s fast-paced business world. As…
Salesforce's Process Builder is essentially an automated tool for controlling the order of actions or evaluating the requirements for a record. Here are some of…
When it comes to practical CRM, nothing can contend with Salesforce. With whooping revenue of $5.38 billion in the 2021 fiscal year, this CRM management…
How do you communicate with your customers when they’re facing uncertainty? How do you move beyond basic customer transactions and create memorable, human moments? Is…
Salesforce is the recommended customer relationship management (CRM) software for salespeople worldwide since they can do the following with it: Send reminders to follow up…
What is Process Builder in Salesforce? Presently, since you have found out about Workflow and Apex Trigger, it's the ideal opportunity for you to find…
The COVID-19 outbreak has challenged our society and businesses into adapting to a new normal, one where we are confined to our homes and work…
In Salesforce, Custom settings are alike to custom objects. By reading this line we think about that, if both are similar then why do we…
So, you want to change your field’s data type? Hold thy horses, know that there are some restrictions and considerations which should be taken care…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Following our previous article on automation tools, this article covers automation using the Process Builder tool in more detail. Process Builder is the newest Salesforce automation tool…
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