Manage Ideas in Your Salesforce Community With IdeasPro

Ideas are the most powerful force imaginable.

And you never know when you could stumble upon one.

In the previous blog post, we talked about online communities being a source of great ideas, as well as the limitations of the Ideas component in Salesforce.

How IdeasPro Enables You to Manage Ideas on Your Community

A Salesforce-native app, IdeasPro enables customers, partners, and employees to post, share, and vote for ideas in your community.

Packed with more than 20 out-of-the-box functionalities, IdeasPro helps you:

Streamline ideation by storing ideas in a centralized database
Improve participation by incentivizing user activity with ranks and badges
Increase scalability by enabling you to find and implement ideas quickly
Improve customization within your idea management system
Enhance customer engagement by prompting users to engage and share ideas

Don't forget to check out: 5 Essential Skills That You Need To Survive In The Salesforce Community

What IdeasPro Enables You to Do

Map Ideas to Accounts

Automatically map user accounts with ideas they have created, liked, or commented on.

Prevent Profanity

Block and prevent the posting of profane ideas and comments.

Schedule Idea Merge

Regulate the creation of duplicate ideas by merging them under a parent idea.

Convert Emails-to-Ideas

Automatically convert emails into ideas and log them into your Salesforce instance.

Deflect Similar Ideas

Show existing ideas and articles to users who post an idea that already exists.

Subscribe to Idea Categories

Get notified whenever an idea gets created or updated in a subscribed category.

Add Multiple Attachments

Add multiple attachments to an idea, with extended file size.

Color Map Ideas

Assign colours to idea statuses for improved visibility.

Votes Threshold

Dynamically update the status of an idea based on vote/comment count.

Check out another amazing blog by Sukhwinder here: 6 Reasons Why Your Business Needs to Integrate Salesforce With Jira

Wrapping Up

In this blog post, we looked at how IdeasPro enables you to power business innovation by streamlining idea management in your Salesforce community.

Effectively managing ideas will enable you to drive value from your community, improve brand transparency, and get insights from internal and external sources.