Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
“Is this necessary?” “We’ve always done it this way.” “That is a steep learning curve to navigate.” All of us hear one or all of…
Nonprofit organizations need a tremendous amount of resources—but many have little to no budget to purchase high-end technology to manage their workflow and financials. Unfortunately,…
The use of mobile phones has made a lot of transformation with the way businesses are getting their products and services available to people. There…
Personalizing Salesforce CPQ to maximize ROI for Manufacturing Industries B2B customers are expecting the ease of use and intuitiveness of B2C shopping experiences. But the sales cycle…
Salesforce skills can help advance careers for beginners or for anyone who wants to get into the Salesforce ecosystem. Job seekers can find high-demand, high-paying,…
In this blog, I am going to share about my journey, how I landed my first job in Salesforce technology. To give an overview of…
With Dreamforce 2019 around the corner, the buzz has already started doing rounds on social media. For the Trailblazers (employees, community members, customers, and partners), Dreamforce is…
Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The…
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