Customer relationship management (CRM) is a very important part of any organization as it offers various services designed to improve companies’ sales processes and help…
Introduction A leading business expert has correctly said- “Salesforce is a wonderful skill which if properly harnessed; can open the doors of fortune at your…
In today's digital world, Salesforce Service Cloud is considered to be the world's best solution for effective customer service. Do you know why? The answer…
Introduction In today’s scenario, businesses utilize multiple applications to accomplish the work of different departments like sales, finance, HR or operations in the most efficient…
Salesforce is the worldwide leader in making revolutionary business applications, served from the cloud and are designed to help generate leads for an organization. Also,…
Customer support agents are always on an expedition to find the right information. But the lack of proper tools/resource and the lack of collaboration with…
Jason manages a customer support team. His company specializes in developing property management software. The company serves more than 15,000 customers and its client base…
Salesforce is known for its best CRM services in the world. The recent incorporation of Artificial Intelligence (AI) technology had led Salesforce towards many new…
The Challenges The client was using two separate systems – Salesforce for customer support services and JIRA Software Cloud to track and release development operations.…
Billions of people use social networking platforms to stay connected with their family, friend, and business associates. Now, entrepreneurs need a customized corporate networking podium…
