We now live in a fast-moving digital era, where businesses compete for top-notch customer experience on various points of service in operation. In this industry,…
In the ever-evolving landscape of digital marketing, personalized communication is the key to capturing the audience’s attention. Salesforce Marketing Cloud Email Studio stands at the…
Commerce Cloud is a key part of the Salesforce Customer Success Platform and offers ecommerce solutions for B2C (business-to-consumer) and B2B (business-to-business) customers. That means…
Business success is closely tied to excellent customer experience. This is not new, but in the era of heightened expectations and instant gratification, companies feel…
After COVID, it seems even pointless to explain why taking your business online is a necessity if you want to grow your sales. However, there's…
In April 2021, Salesforce decided to change its Community Cloud for a more modern service. The need to move over to the digital world has…
Here we are standing at the beginning of a brand new year full of promise and opportunity, both for ourselves (failing resolutions notwithstanding) and our…
Now, the shopping experience is not confined to stores. It has been spread across multiple channels including online, mobile, and over the phone. With shoppers…
Are you finding it challenging to meet your monthly/quarterly sales target? Well, maybe you need to improve your productivity. The best performing sales teams always…
