People who work in businesses have goals. The same goes for people who use the software. Organizations try to help their businesses meet their goals…
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“There is a difference between — waiting for something good to happen and going all out to make it happen”. One of the biggest aspects…
You have offered two module alternatives when you join up for Salesforce: Sales Cloud or Service Cloud. Generally speaking, users in Service Cloud are focused…
When you have hundreds or thousands of leads to respond to in a single day, errors happen and you get overwhelmed. Right from sending the…
B2B marketing needs the right measurements to scale the marketing processes for better results. You can only take it to a small scale if you…
Client onboarding means introducing clients to your company or business. These days, consumers expect from businesses more than just a product or service. They’re in…
Case Management Case Management means gathering all the client/customer cases into one place and ensuring they go to the right person, for the resolved cases,…
Standard Objects There are following standard objects are present in Salesforce to store information of customers: Campaign A campaign is an object which is used…
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
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