Salesforce Blogs in CX | Forcetalks

10 Tips For Slicker Call Handling & Improving Customer Experience with Salesforce

Blog in Others

In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…

call handling, Call Metrics, Call Monitoring, Call Recording, Connected Customer

Ian Mar 18, 2020

3,037 Views

Here’s what makes Field Service Lightning the fastest growing product of Salesforce

Blog in Others

In the era of Digital Transformation, Customer Experience (CX) is the new battleground, and delivering superior CX has never been more important. In fact, according to…

Customer Experience, Customer Feedback, Customer Portals, Customer Service, CX

DemandBlue Aug 31, 2018

2,516 Views