Salesforce is known to have thousands of features used by businesses, along with customization options. Off-the-shelf Salesforce solutions might initially help a business but, moving…
Last year Salesforce launched Revenue Cloud specifically targeting B2B channels to take complete charge of their revenue growth. Many businesses' revenue cycles were thrown into…
It is one of the biggest misconceptions that CRM is only for big companies and organizations. In fact, CRM when implemented correctly right from the…
In this article, we’ll be giving you the 411 on Salesforce's customer service focused platform, Service Cloud. Since sales and service go hand in hand,…
The process of acquiring customers is referred to as customer acquisition. Most organizations believe that growing revenue quickly is best achieved by attracting new customers.…
Salesforce is a globally trusted and most popular cloud-based platform that offers a wide range of digital products to businesses to increase their potential, acquire…
Sales Cloud and Service Cloud are two of the most used Salesforce products. Do you know what each of them consists of? Here you can…
Introduction Before moving ahead, let's first understand what CRM is and why it is important for businesses, as Salesforce is a CRM software. CRM is…
Customers are the most important asset to any business no matter what industry you belong to, what your focus is or what kind of products…
Technology has evolved the way we shop online. Online retailers are optimizing multiple channels to attach with their patrons. Online marketplaces, eCommerce websites, social media,…
In this modern era, customers have become more demanding than ever. Especially after the global pandemic, customers were frustrated because of severe financial constraints, which…
The term, Internet of Things (IoT), is a system of connected computing devices, such as mobiles, digital machines, and other objects with the potential of…
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