With reports suggesting that worldwide spending on the technologies enabling digital transformation is forecast to reach $2.3 trillion (£1.8 trillion) in 2023, more and more…
Most businesses will agree that it is imperative to go the extra mile to deliver a personalized experience to their customers. But why is personalization…
As is the norm with all feature update releases, Salesforce’s Winter ’21 release is packed with features that add fluidity to workflows and help businesses achieve…
More than 80% of the Fortune 500 companies in the world use at least one Salesforce app. Such is the deep impact and penetrative power…
Salesforce has revolutionized the CRM industry. With its various cloud offerings and easy learning curve, salesforce has emerged as the industry leader in CRM. Before…
As we continue to push through the pandemic and continue to help companies move to a remote working environment, we will also continue publishing regarding…
When was the last time you had the annual checkup? What about a Salesforce Checkup? Maybe it has been a few years since your company…
After you have sold an app, product, or service to your clients, how much time do your service agents spend with the clients, explaining to…
In today's digital world, Salesforce Service Cloud is considered to be the world's best solution for effective customer service. Do you know why? The answer…
No matter what business you are in, no matter what domain you work on, no matter how big or small scale you operate on, the…
For any CRM customer, life cycle management is the top priority. It is through the insights from the customer lifecycle; a company is able to…
A business grows and prospers when its customers are happy and have no reason to complain. The Salesforce Service Cloud Spring ’20 features help your…
