Improve Customer Service Productivity with Salesforce Knowledge Base
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in Others
After you have sold an app, product, or service to your clients, how much time do your service agents spend with the clients, explaining to…
Salesforce Integration Services: 7 Popular Apps for Salesforce Integration with Service Cloud
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in Salesforce integration
In today's digital world, Salesforce Service Cloud is considered to be the world's best solution for effective customer service. Do you know why? The answer…
5 Things You Must Know About Salesforce Desk.com
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in Others, Salesforce Products
No matter what business you are in, no matter what domain you work on, no matter how big or small scale you operate on, the…
What is Salesforce Journey Builder?
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in Salesforce
For any CRM customer, life cycle management is the top priority. It is through the insights from the customer lifecycle; a company is able to…
Refine your Customer Care with Salesforce Service Cloud Spring ’20 features
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in Salesforce Stories
A business grows and prospers when its customers are happy and have no reason to complain. The Salesforce Service Cloud Spring ’20 features help your…
The significance of Salesforce and Facebook Integration
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in Salesforce integration
Facebook is a leading social networking app in today’s market scenario for doing tasks like share updates, photos or videos with friends and community. Salesforce…
Salesforce Service Cloud and Jira Integration: What to Expect from an Optimum Connector?
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in Others
89% of business buyers say they expect companies to understand their unique needs and expectations. From personalized marketing journeys to providing top-notch service experience and…
Pump Up Your Revenue: Retain Customers With Salesforce!
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in Others
Advancement in technology has led to fierce competition. Customer retention has become one of the major headaches in the industry. Teams slog to draw traffic to the…
Keynote Highlights of Dreamforce 2019
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in Events
It’s the Monday after the world’s largest software conference…Dreamforce! DemandBlue’s team of Customer Success Managers spent the last week seeping in Salesforce’s conference full of…
Top 10 Things to Know About Salesforce
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in Others
Administrators/Devs/Consultants are a key piece of any business that has a Salesforce execution, they keep things ticking over just as extending Salesforce to incorporate new…
Salesforce Service Cloud Welcomes Einstein AI, Ropes In Quip As Well
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in AI and ML, Salesforce Einstein
A new era of Salesforce Service Cloud is underway with a bunch of Einstein AI capabilities incorporated into the product. The upcoming AI-leveraged Salesforce Service…
7 Salesforce Predictions To Be Turned Into Reality In 2019
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in Salesforce, Salesforce Stories
Salesforce has gone through numerous advancements in the past years (Check the timeline of Salesforce here- Infographic | The Timeline: 20 Years of Salesforce). We…