Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Today, we will be discussing the data model of Field Service Lightning. This article will be slightly technical, so buckle up your seat belt hoses.…
CRMs like Salesforce account for one of the most versatile cloud CRM platforms that offer multiple products for pushing business growth to new limits. By helping…
In this Blog, we will take a look at the topic of Service Cloud in Salesforce. As Customer service has a greater impact on the…
Data is the backbone of any organization, and having accurate and up-to-date data is essential for making informed business decisions. Salesforce is a leading cloud-based…
With straightforward tools, a connected app, and Salesforce dashboards & analytics, small businesses can develop a thorough picture of their present and potential customers. By…
Salesforce is a popular customer relationship management (CRM) platform, and Alchemer is a survey and data collection tool. Formerly known as SurveyGizmo, the platform offers…
Since Salesforce has been assisting businesses in creating customer databases for more than 20 years, any organization looking to automate and manage its business workflow is aware…
In our time, not using the advantages of digital automation for business is like moving on a cart wrapped in horses in a race while…
Today, sales tools are more than simply "nice-to-haves". They assist sales representatives by automating routine processes and increasing overall sales effectiveness to free up time…
As you might have already read, we went through the top 10 Salesforce Spring '23 release features in our previous blog. Now, it is time…
The Salesforce tool known as DocuSign CLM Files connects your Salesforce and DocuSign CLM businesses. Depending on the security access defined by administrators, authorized users…
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