Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
For any business, small or big, providing great customer service determines its success. Salesforce is a full-fledged ecosystem that enables you to connect with your…
Salesforce is a game-changer, ever-evolving, always innovating, #1 CRM platform globally. It is a huge company growing leap and bounds every year. It welcomes individuals…
An exceptional customer experience is crucial to the success of any business as it fosters loyalty, brand advocacy, and helps you increase your customer base.…
Salesforce Service Cloud – The Most Trusted Customer Service Platform Customer service holds the key to uplifting brand value in today’s fast-paced business world. As…
A Detailed Walkthrough of Salesforce Editions Comparison Salesforce offers multiple CRM editions like Essentials, Professional, Enterprise, and Unlimited – each of these Salesforce editions are…
Research shows that 68% of consumers are willing to pay more if they know they will receive superior customer service. In fact, customer service is…
Most borrowers find applying to the mortgage application process a time-consuming and tedious task with conventional financial institutions & lenders (who still use old manual…
Although there are different kinds of businesses and all of them varied from each other, one thing that’s a common issue is the lineal supply…
The demand for private equity organizations for asset management has increased a lot over the years. There is a massive increase of assets to be…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
