When a company provides support, customers expect quick responses and resolutions, no matter their channel. Agents can only handle a limited number of cases at…
Salesforce unifies the modalities of numerous departments—marketing, services, sales, and customer management—and accelerates harmonious coordination between diverse company lines in the new hybrid-work paradigm. It…
From everything the world has experienced so far, the pandemic has led to two paths—complete paralysis of the business or a springboard towards success. Simply…
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