Andrew Dosa
IndividualPopular Salesforce Blogs
Salesforce Chatbot: Streamlining Customer Service and Support
Introduction Salesforce Chatbot is an AI-powered conversational agent designed to interact with customers in a natural and human-like manner. It leverages advanced NLP algorithms and…
Salesforce Quip Integration — Get Everyone on the Same Page — Literally
Workplace Collaboration among stakeholders and team members is crucial to success in any business undertaking. It is a sign of an effective team and harnesses…
Salesforce Territory Management: Overview, Features, Pros and Cons
If being territorial can help your business, why not adopt it? Well, just the way being territorial can help you have a clear vision of…
Popular Salesforce Videos
How To Create Global Picklist In Salesforce
Learn how Global Picklist is created in Salesforce. The following points will be covered in this tutorial - 1. Introduction To Global Picklist Global picklist…
Salesforce Admin Beginners Tutorial - 3.1 - Salesforce Platform Basics
Salesforce is an innovative tool that can be very powerful when used properly. That’s why it’s important to find effective and trustworthy ways to learn…
Saving Journey History in Marketing Cloud
We explore how to leverage Marketing Cloud REST API and its automations to save all the journey history data for your organization. Includes a video…
Popular Salesforce Infographics
10 Steps for Hassle-Free Insurance CRM Software Installation | Salesforce
CRM system? It’s a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into…
5 Essential Skills for Salesforce Developers
Calling all aspiring Salesforce developers! Conquer the platform with these 5 must-have skills: ✅ Expertise ✅ Coding chops ✅ Problem-solving power ✅ Teamwork & communication…
How to Build Leads with Salesforce
Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and…