Ahlia D. Demas Jimenez
IndividualPopular Salesforce Blogs
Syncing Knowledge-Base Articles From Zendesk to Salesforce
Zendesk and Salesforce are two of the most widely-used platforms for storing knowledge bases. While there are multiple benefits of having a knowledge base, it…
Auditing Salesforce Org - Salesforce Security Guide
As we all know, security is the first priority in Salesforce. Salesforce provides different types of security features so customers' data is safe. In this…
Salesforce Community Cloud: Use Cases
Community Cloud, as the name suggests, is a Salesforce platform that gives companies the tools to create branded online communities. Through these communities, companies can…