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What is Field Service Lightning in Salesforce ?
What is Field Service Lightning in Salesforce ?
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2 Replies
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Field Service Lightning (FSL) is part of the Salesforce Service Cloud suite, a management tool that enhance field service management by automation and integration of tasks for agents, dispatchers and mobile employees. Therefore provides a streamlined service experience with an intelligent and productive workforce.
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Field Service Lightning (FSL) is part of the Salesforce Service Cloud suite, a management tool that enhance field service management by automation and integration of tasks for agents, dispatchers and mobile employees. Therefore provides a streamlined service experience with an intelligent and productive workforce.
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