-
How to configure Routing Addresses for Email-to-Case in Salesforce?
How to configure Routing Addresses for Email-to-Case in Salesforce?
-
2 Replies
-
To configure Routing Addresses for Email-to-Case in salesforce?
- From Setup, enter Email-to-Case in the Quick Find box, then select Email-to-Case.
- In the Routing Addresses list, click New.
- Enter your routing address settings.
- Click Save. A verification email is sent to the routing email address you provided.
- Click the link in the verification email.A confirmation page opens in your web browser.
- Click the link in the confirmation page to continue to Salesforce.
- Configure your email system to forward case submissions to the email services address provided by Salesforce.
-
Hi,
Note -
Before you set up routing addresses for Email-to-Case and On-Demand Email-to-Case, enable Email-to-Case andconfigure your Email-to-Case settings.
Hope this helps.
Log In to reply.
Popular Salesforce Blogs
Empower Your Mission: A Guide to Salesforce for Nonprofits
Nonprofit organizations face a unique set of challenges. From managing donors and volunteers to driving fundraising campaigns and ensuring transparency, efficiency is critical. In today’s…
Introduction to Lightening Web Components | The Ultimate Guide
Lightning Wеb Componеnts (LWC) arе a nеw framеwork for building UI componеnts for Salеsforcе apps. LWCs usе standard wеb languagеs likе HTML, CSS, and JavaScript…
How to Boost a 21st Century Mobile Workforce for Non-profits
How do mobile technologies affect non-profit organizations? Do they affect them at all? Let’s find out! Imagine, one day, your non-profit will change the world…
Popular Salesforce Videos
Salesforce Administrator and Developer Training | Salesforce Training Videos
This Salesforce Training video is a demo of how the live online instructor-led classes take place after you enroll for the Online Classroom. All training…
Understanding Service Cloud & Case Management in Salesforce
In this video, Shrey is not only teaching but also demonstrating the Basics of Salesforce Service Cloud and Case Management. You will be learning: 1.…
Email-to-Case Advance | Clean Case Comments
Save your support reps from ‘Click fatigue’ while hastening the resolution of customer cases. Get Email to Case Advance, the much-needed power booster for your…
