-
Service Setup not showing in Salesforce Lightning Experience?
Service Setup not showing in Lightning Experience?
-
2 Replies
-
Hi shubham,
Service Console comes with Service-specific setup flows that help you get up and running quickly. These flows walk you through setting up Email-to-Case, integrating with Twitter and Facebook, enabling Lightning Knowledge, and creating a Lightning Community.
Thanks.
-
Hi Shubham,
User Permissions Needed To set up a Lightning Service Console:
Customize Application AND Service Cloud User
Lightning Service Setup features an intuitive setup tree and a performance metrics dashboard. If you want a guided step-by-step experience, use the Recommended Setup or the setup flows.Use the following steps to access the Service Setup home page.
From the App Launcher, open the Service Console app.
In the header, click and then select Service Setup.Thanks
Log In to reply.
Popular Salesforce Blogs
Data Modeling in Salesforce - The Basics
Salesforce Data Model is the method to represent the table in your Salesforce org in order to make the data understandable to the viewers. Data…
Artificial Intelligence in Salesforce Einstein - An Overview
To begin with artificial intelligence, it is the branch of computer science that focuses on the development of machine intelligence which makes machines work like…
Balancing Human & Ai-Powered Customer Service
Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…
Popular Salesforce Videos
Can I Get a Job by Just Learning Salesforce Admin?
In this Video Shrey covered the following questions: 1. Can I get a job by just learning Salesforce Admin? 2. Can you start a career…
How to Get Experience as a Fresher in Salesforce World? | The Shrey Sharma Show
Want to start your career in the Salesforce industry? Watch this video by Shrey and learn how you can get experience as a Fresher in…
TrailheaDX '18 Opening Keynote - Part 2: Salesforce Platform
Salesforce TrailheaDX ’18 Opening Keynote – Part 1: Create Connected Customer Experiences TrailheaDX ’18 Opening Keynote – Part 3: Connect Every Experience Salesforce TrailheaDX ’18…
