Want to link your cases, so you and your team have a complete view of what’s going on with a customer? Do you want to associate cases so that different people can be working on different cases at the same time? Here’s a video from one of our Trailblazer Community Answers Leaders, Tom Bassett, diving into the case hierarchy and how to use this to your advantage within Service Cloud.
Are you looking to take your Salesforce Marketing Automation to the next level? Learn how to build successful lead nurturing campaigns that empower your sales team…
Salesforce and Jira Integration have been simplified with Sinergify. The product allows for seamless integration between both instances and offers numerous benefits including effective collaboration…
In this series, we review the most important concepts that developers must understand to create secure applications on the Salesforce platform. We talk about data…
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