Cherry JG
Individual
Popular Salesforce Blogs
Omni-сhannel in Salesforce: Setting the Standard for Customer Service
Modern consumers demand convenience, connecting with companies from anywhere using smartphones or laptops. The true advantage emerges when customers have multiple options tailored to their…
What is the Custom Metadata Type in Salesforce in 2023?
Custom Metadata Type lets you use records to configure your app without worrying about migrating those records to other organizations. You can deploy the…
Never Miss Another Deal With Salesforce Opportunity Management
Selling is all about seizing opportunities and closing deals quickly and efficiently. This means it’s time to look at what hurdles and challenges actually stop…
Popular Salesforce Videos
How to Subscribe Salesforce Report in Lightning Experience?
Subscribe Report : We can configure any Salesforce report to run Daily, Weekly or Monthly as HTML email to your Salesforce org. users. Advantages of…
How to Create an Automated File Import in Salesforce Marketing Cloud
Cameron Robert shows how to create an automation to import files from your FTP into Data Extensions in Salesforce Marketing Cloud. File Import Automations are…
Salesforce Service Cloud Telephony
Natterbox CTI and Telephony inside Salesforce ServiceCloud. Transform your telephony experience and empower your agents with fast and personalised support.
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
5 steps to follow for successful Salesforce Implementation
Although implementing Salesforce is designed to help you meet the challenges of your business, it might not provide the results you want, whether it is…
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
