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What is Salesforce Customer 360?
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in Salesforce Products
According to our State of the Connected Customer report, 76% of customers expect consistent interactions across departments. However, 54% say it often feels like sales, service,…
The Salesforce Lightning Platform for Employee Engagement: Key Findings
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in Lightning
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…
How Salesforce Improves User Experience Through Hyper-Personalization?
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in Others
Personalized service has become an imperative part for any business to succeed in the cut-throat competitive market. 66% of people want companies to understand their…
