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5 Steps to Faster Case Resolution | Salesforce Support
When it comes to filling out a Salesforce case from, the description field and attached files are key to fast routing and resolution. Here are…
What are Apps and Tabs in Salesforce?
In this video, Shrey is not only teaching but also demonstrating to you "What are Apps and Tabs in Salesforce?" You will be learning: 1.…
Use Case Hierarchy to Link Cases in Salesforce
Want to link your cases, so you and your team have a complete view of what’s going on with a customer? Do you want to…