Activity › Forums › Salesforce® Discussions › What is outbound message in approval process in Salesforce? Salesforce® Discussions What is outbound message in approval process in Salesforce? Posted by Deepak on September 25, 2020 at 1:26 PM What is outbound message in approval process in Salesforce? Shweta replied 5 years, 8 months ago 2 Members · 1 Reply 1 Reply Shweta Member September 25, 2020 at 2:29 PM Outbound message is a workflow, approval action which sends information to external servers. The outbound message is an immediate workflow action and sends the data in the form of a simple object access protocol (SOAP) format to external servers. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me