-
What is Knowledge base in Salesforce ?
What is Knowledge base in Salesforce ?
-
2 Replies
-
Salesforce Knowledge base is an effective knowledge management system that helps solve issues or answer questions of external customers as well as internal employees, by using articles.
-
Salesforce Knowledge base is an effective knowledge management system that helps solve issues or answer questions of external customers as well as internal employees, by using articles. In the same way, public knowledge base helps the guest users to find the related articles through the community sites.
Read more at - https://help.salesforce.com/articleView?id=knowledge_whatis.htm&type=5
Log In to reply.
Popular Salesforce Blogs
How Salesforce Uses Process Street on Effective Client Boarding
Client onboarding means introducing clients to your company or business. These days, consumers expect from businesses more than just a product or service. They’re in…
All You Need to Know About Reports and Dashboards in Salesforce
Dynamic Dashboard – An Overview A unique dashboard is a powerful device to break down business measurements for all intents and purposes. It permits organizations…
Salesforce Integration With Desktop Application
Triggering The Right Tab in The Salesforce Console From The Desktop Salesforce is giving bunches of incorporation capacities. The majority of them depend on APIs…
Popular Salesforce Videos
Creating an Approval Process in Salesforce with Example
Approval Process in Salesforce is an automated process that automates how Salesforce records are approved in your org. Approval Process in Salesforce is a combination…
Salesforce Admin Training: How to add custom fields in salesforce ?
Salesforce Custom fields :- Up to now we have created custom app, custom object and now we are going to create Salesforce custom fields. When…
What are Collections in Apex? | Salesforce Development Course
Shrey explained different types of Collections in Apex in this video. Watch the video now and learn, let us know in the comments if you…
