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How to get the chatter update of case creation from Desk.com to Salesforce org?
How to get the chatter update of case creation from Desk.com to Salesforce org?
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2 Replies
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Hope this will help you. Please follow the link.
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Hi Himanshu,
Create Chatter Rules
- If you'd like to push cases to your Chatter Feed, here is how to do it:
- Create a new rule of any Event Type
- Define your rule criteria
- Choose Execute Webhook > SalesForce Chatter as the rule action
- Specify the Chatter Message you want to send (You may merge information from the Desk.com case using Liquid Variables)
Hope this helps you.
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