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How can we add chat feature to salesforce?
How can we add chat feature to salesforce?
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1 Reply
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Hi Piyush,
From Setup, enter Apps in the Quick Find box, then select Apps. Click Edit next to the name of the Salesforce console app in which you want to set up Chat. Select Include Chat in this App . Choose the records or pages that you want to open as subtabs of chat sessions in the chat workspace.
Thanks.
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