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MemberPopular Salesforce Blogs
9 Books You Need to Study if You Want to Master Salesforce in 2023
Salesforce is a powerful customer relationship management (CRM) platform that has become a staple in the world of business. Whether you're a seasoned Salesforce professional…
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
Sender Authentication Package (SAP) in Marketing Cloud: How to Use It to Improve Brand Awareness
To increase the chances of your emails reaching their intended recipients, they should be authenticated, not just validated. Authentication is serious to Google and other…
Popular Salesforce Videos
Salesforce Sales Cloud Basics
This short video shows how easy to create & manage leads and to convert it to opportunity, contacts & accounts using Salesforce Sales Cloud. Please…
Join My Salesforce Team at Google!
We are hiring four Salesforce Technical Architects on my team at Google. I believe these roles are on one of these most interesting Salesforce implementations…
Get the Most Out of Your Digital Adoption Efforts On Your Salesforce Community with GuideIn
Navigating online communities can be tricky. GuideIn is a Salesforce-native, lightning-ready product from the house of Grazitti that enables you to maximize digital adoption in…
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Explore The Salesforce Support Services Process Chart
This infographic helps you to explore the Salesforce Services process chart. Go through it and let me know in the comments in case of any…
Salesforce: Giving Buzz In Numbers
Salesforce has been coined as the world’s top CRM and there is always a constant buzz around it’s latest developments. So let’s check out what…
