Key Dynamics Solutions
MemberPopular Salesforce Blogs
Higher Education CRM: How Universities Use Salesforce for Admissions
The higher education sector faces mounting pressure to attract and retain students. According to the National Student Clearinghouse Research Center, undergraduate enrollment declined by 8%…
Decoding Ineffectiveness: Recognizing Red Flags in Your Salesforce Partner Relationship
When it comes to tech partnerships, teaming up with Salesforce partner is a big deal for customer relations. But let's be real - not every…
The Ultimate Guide To Permission Sets, Permission Set Groups, And Profiles In Salesforce
Introduction In the intricate world of Salesforce, the management of user access and permissions plays a pivotal role in data security and operational efficiency. Salesforce…
Popular Salesforce Videos
What is Process Builder in Salesforce? Explained Distinctly
Process Builder Salesforce is an automated Salesforce tool which allow you to control the order of action. Watch this video and learn all about it,…
What are Queues in Salesforce? | A Salesforce Video Tutorial
Queue is useful for load management and it is most useful for the object like leads and cases for managing the work in a better…
Salesforce Diagram | Salesforce Diagramming Framework
Diagrams help drive key project decisions, align delivery teams, and help everyone understand where you’re going and what’s been done. Consistent, easy-to-understand diagrams are a…
Popular Salesforce Infographics
Enable Ideas Management in Salesforce LEX to Drive Innovation
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…