K21 Academy
CompanyPopular Salesforce Blogs
The Secret to Successful Email Marketing: Salesforce Marketing Cloud's Automation
Any marketing strategy still needs to include email marketing, and because of the development of marketing automation, it is now simpler than ever to design…
Unpacking Salesforce Experience Cloud: A Comprehensive Analysis
Introduction to Salesforce Experience Cloud Salesforce Experience Cloud, formerly branded as Salesforce Community Cloud, is a powerful tool created by Salesforce that provides businesses the…
Automation in the Insurance Industry: Benefits and Salesforce Use Cases
Unstructured data is the key pain point that drives companies from various industries towards automation, and insurance is no exception. With automation, you'll be able…
Popular Salesforce Videos
Create Reports In Salesforce With Report Builder
Create reports in Salesforce with Report Builder. In this video, the following points will be covered - 1. Introduction Get a brief introduction about reports…
How to Create an Automated File Import in Salesforce Marketing Cloud
Cameron Robert shows how to create an automation to import files from your FTP into Data Extensions in Salesforce Marketing Cloud. File Import Automations are…
Hello (Salesforce) World - An introduction to Tableau Developer
Hello, Salesforce world! Curious about Tableau (the newest member of the Salesforce family), our developer platform and suite of developer tools available? Whether you are…
Popular Salesforce Infographics
Leverage Nonprofit trends with Salesforce Nonprofit Cloud
Salesforce Nonprofit Cloud is a suite of tools designed to help nonprofits take advantage of the latest trends and technologies. With the Nonprofit Cloud, your…
Salesforce vs SAP CRM
Although Salesforce and SAP both provide CRM software to the customer, both are still much different from each other. Salesforce is one of the earliest…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…