John Watson
IndividualPopular Salesforce Infographics
CRM Predictions 2018
Infographic
in News
The coming year will be a stirring one for businesses, esp while talking about CRM technology. With the arrival of the prognosticating season, let’s quickly…
Build On Your Salesforce Service Cloud With Cognitive Search
Infographic
in Salesforce Cloud Platform
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…