Jessica Chapman
MemberPopular Salesforce Blogs
Go Green – Paper to Digital to Salesforce
It’s a known fact that paper forms are still in use by many industries and the impact is both on the environment and on the…
Salesforce App Development Lifecycle – Get your App on AppExchange
Even before you start coding and materializing your fabulous app out of thin air, or computer air, it is very important to establish a development…
Salesforce VICIDial Integration | All You Need to Know
In the ever-evolving world of customer relationship management (CRM), businesses are continually seeking innovative solutions to enhance efficiency and customer satisfaction. One such powerful tool…
Popular Salesforce Videos
Cross Component Communication with Custom Events | Salesforce Developer Quick Takes
In this Quick Take, we will learn how to take Custom Events and apply them to a common use case. We’re first going to take…
EPC and CPQ in Salesforce Industries (Vlocity)
Enterprise Product Catalog (EPC) to configure and manage CPQ in one place. It's a guided selling experience for users to build an order. While CPQ…
2020 Salesforce Admin Certification - OWD - Record Level Security
Learning Objectives After completing this unit, you’ll be able to: Describe the difference between an object and field-level security Describe how to set org-wide default…
Popular Salesforce Infographics
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…
Maximize Your Business ROI with Salesforce CRM – The Do’s and Don’ts
Salesforce is The Largest CRM Provider in The World with 19.5% of the market share. Companies that use Salesforce CRM, have experienced: 41% increase in…
Growth of Salesforce (Data and figures)
Salesforce.com is the #1 Customer Relationship Management (CRM) company in the world with regard to the market share. It provides numerous CRM software that helps…