How Salesforce Health Cloud can Improve a Company’s Performance in the Healthcare Industry?

Modern healthcare systems face a range of challenges: growing patient volume, lack of resources, the need to improve the quality and timeliness of service delivery. One of the most effective solutions to overcome these challenges may be the adoption of cloud technologies.

Cloud services provide flexible infrastructure that allows scaling resources according to current needs. This helps reduce IT costs and simplify business operations. One of the leading platforms in this area is Salesforce Health Cloud.

In this article, I want to talk about Health Cloud features that provide a number of benefits to healthcare organizations: increasing physician and nurse efficiency, improving the quality of patient experience, and creating a more accessible and personalized care experience.

Let's take a closer look at some of Health Cloud's capabilities that help increase physician efficiency and improve the patient care.

360-Degree View Of Patient Data

Thanks to the centralized storage of each patient's full medical history in the Health Cloud, doctors get instant access to any information they need at any time and from any location.

Through the cloud platform interface, they can immediately view all data previously collected about a patient's health status. This means the doctor doesn't need to search for or request records – all details are always at hand.

To support the coordination and management of patient care you can use Care Plans. Care Plans focus on the individual patient, allowing healthcare providers to create personalized programs tailored to each patient's unique needs, conditions, and goals.

Don't forget to check out: Salesforce Health Cloud for Insurance: Optimize Operations

The Timeline tab provides a chronological view of the patient's health-related events, activities, and interactions. It allows healthcare providers to gather and consolidate relevant information from various sources, providing a comprehensive view of a patient's medical history and care journey.

Also Care Plans facilitate collaboration among members of a care team, including physicians, nurses, specialists, and other healthcare professionals. The team can access and update care plan information so everyone is on the same page when caring for a patient.

The householding map provides a comprehensive perspective of the individuals you are responsible for. It consolidates patients or members, their care plans, caregivers, households, organizations, and other parties involved in the individual's care, offering a holistic understanding of their support network.

The functionality presented above can be easily customized for any healthcare organization according to its needs, using Health Cloud – Lightning Admin app or Salesforce Setup settings.

Care Programs

Care Programs in Health Cloud provide a valuable enhancement to Care Plans. While Care Plans outline individualized treatment for specific patients, Care Programs take a broader population health approach. The Care Program functionality allows you to create tailored care programs based on specific patient needs, conditions, or treatment plans. It provides a flexible framework to design and configure care programs according to your organization's requirements.

It also offers features such as contest forms and e-signature integration to enhance patient engagement and streamline consent processes.

Check out another amazing blog here by Vimera: How to Show and Update External Data in Salesforce without consuming Salesforce Data Storage?

Contest forms enable active patient engagement by collecting valuable feedback, surveys, and assessments. This helps gather insights and improve patient engagement within the care program.

With Care Programs, new organizations can take a high-level, programmatic approach to behavior change and adherence goals across patient groups. When personalized care is needed, Care Programs can connect patients to specialized Care Plans or services. The combination allows both programmatic and individualized patient support.

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