What is Embedded Chat? Embedded chat windows use a Chat deployment that you can quickly configure. Then, simply add the code snippet to the web…
Now that we’ve entered a new year, you have an entire year of growth ahead of you. To maximize your business’ potential this year, it’s…
How Technology Will Change Marketing and Customer Engagement The application of artificial intelligence or AI to many business processes seems limitless now that we continue…
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
COVID-19 has accelerated the shift to eCommerce and it is more evident than in the grocery category. Online grocery buyers have increased nearly 30 percent…
Salesforce Einstein Chatbots – With the rise of the internet and online chat, the way people prefer to communicate with businesses has changed. The new consumer…
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