Salesforce Service Cloud – The Most Trusted Customer Service Platform Customer service holds the key to uplifting brand value in today’s fast-paced business world. As…
Salesforce Knowledge management capability provides the ability to solve multiple queries or incidents by providing the knowledge base by using articles. This can be utilized…
You have offered two module alternatives when you join up for Salesforce: Sales Cloud or Service Cloud. Generally speaking, users in Service Cloud are focused…
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