Introduction Customer experience is the new battleground for online businesses. With so many options and alternatives available to customers, online businesses need to differentiate themselves…
Leads are potential customers who have shown interest in a company’s product or service. Converting leads into paying customers is a critical step in the…
Salesforce for insurance companies is a powerful tool for managing your business. However, it's not always easy to use or understand the implications of using…
As a business owner, you know customer relationships are key to success. You also understand that managing those relationships can be time-consuming and expensive. A…
Customer Relationship Management (CRM) has become a need of every business. In this case, Salesforce, a cloud-based CRM, could be considered the best CRM system.…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
At a high level, integrating ERP and CRM empowers your employees to provide fast, informed and more personalized customer service. The reason for ERP and CRM…
The e-commerce industry is revolutionizing the way buyers shop. With time more and more people are inclined to brands that sell online or have a…
The insurance industry is one of the highly competitive industries, and therefore, insurers should spend more time improving the customer experience to get a competitive…
Salesforce Alternatives: Top 10 Competitors in 2021 There are many Salesforce alternatives on the market today. In fact, with over 800 CRM platforms, the number…
When you’re new to Salesforce, it’s easy to get lost in the lingo. There’s just so much information to digest that it can be overwhelming…
Salesforce is a popular CRM solution, and that’s normal for all the benefits that it offers. It gives businesses a wide range of tools that…
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