Today’s customers no longer prefer emails and phone calls. Customers anticipate continuous vendor assistance and participation. This means that reps must spend more time building…
When it comes to leveraging a portal solution for your business, we always recommend Salesforce. There is a reason behind this. No doubt Salesforce is…
Every industry focuses on customer satisfaction. Be it B2B (business to business) or B2C (Business to Customer), customer satisfaction is the primary concern. Amazing service…
From a customer perspective, it’s always a priority for businesses to deliver valuable service to them at a favourable price. Still, it’s also essential to…
How do you choose the right CRM? The selection process can be overwhelming when there are hundreds of CRM solutions available. When it comes to…
The pandemic has changed how businesses conduct their daily operations. Before the pandemic, the real estate industry was going strong, but its activities slowed down…
Marketing Cloud is the marketing platform of Salesforce and enables the brand to interact with its existing and potential customers across all channels, emails, social,…
While most modern software development is Agile, small and medium scale businesses do not have the opportunity nor the resources to move in that direction. Most…
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
Loans and Mortgages are key elements of today’s economy and there is a likelihood that every adult at some time or other has been part…
Intensifying Subscription Economy & Retaining Customers I am not going to go back to the books to explain what ‘Subscription Economy’ is. We all are…
In the customer dominated era, CRM system plays an integral role in maintaining and accelerating the growth of a business. This is really difficult for…
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