The Year in Review for Salesforce CRM: 2021 CRM Trends, Changes, and News
2021 brought another year of unprecedented growth for CRM. Even before COVID-19 struck, digital commerce was disrupting traditional retail. Brick and mortar stores faced a…
2021 brought another year of unprecedented growth for CRM. Even before COVID-19 struck, digital commerce was disrupting traditional retail. Brick and mortar stores faced a…
According to a Hubspot survey, 68% of customers don’t mind paying more than the market average for the products or services of a company providing…
Salesforce Alternatives: Top 10 Competitors in 2021 There are many Salesforce alternatives on the market today. In fact, with over 800 CRM platforms, the number…
As any business grows, it faces a plethora of challenges along the way. To keep up with the cut-throat market competition, it is extremely important…
If you got here, it is because you have made the right decision; you have taken a step forward and decided to invest in marketing…
You have offered two module alternatives when you join up for Salesforce: Sales Cloud or Service Cloud. Generally speaking, users in Service Cloud are focused…
The process of acquiring customers is referred to as customer acquisition. Most organizations believe that growing revenue quickly is best achieved by attracting new customers.…
Salesforce is a CRM that puts sales at the center of its operation. Salesforce has the capacity to do it just right, from acquiring precise…
With the rise in popularity of digital ecosystems, communication channels have drastically evolved, and along with it, customer expectations have significantly changed as well. This…
What is CRM? CRM stands for Customer Relationship Management. The meaning of CRM has changed a lot over the years. CRM is a term that was initially…
How do you communicate with your customers when they’re facing uncertainty? How do you move beyond basic customer transactions and create memorable, human moments? Is…
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