4 Customer Centric Approaches for Small and Medium Sized Businesses | Salesforce
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
To stay competitive, retailers realize the importance of incorporating multiple channels into their sales and distribution. In the past 20 years, the number of people…
The B2B eCommerce industry is constantly changing. These changes are more profound and permanent than any that occurred in the past, given the recent developments…
Testing is the foremost important aspect when it comes to software development. It lets developers know whether the software is working as expected. It helps…
Shifting primary demand from offline shopping to online shopping, eCommerce innovations have revolutionized the industry. As customers indulge in online shopping, they seek to demand…
Internet of Things (IoT) has become one of the most popular terms of the leading companies in the market in recent years. Why? Well, because…
Email marketing is getting more and more competitive with businesses looking to improve their email marketing by increasing the click-through rate (CTR) and conversions. While…
With the increasing database from different organizations, there is a need for efficient tools to inspect all the data. A cloud-based data analytics tool, Einstein…
Salesforce is changing the face of the B2B financial services industry. Firms seem to be winning by leveraging Salesforce to increase customer engagement, personalize offers…
Energy and utility companies are known to have contingency plans to remain stable in any uncertain situation. And that’s where digitization has helped such companies…
Energy and utility companies are known to have contingency plans to remain stable in any uncertain situation. And that’s where digitization has helped such companies…
For a business to be successful, it is important to use Customer relationship Management (CRM) to increase your customer base, sales and revenue. The one…
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