In today’s world, Email is like our new identity. If we want to communicate with a person whether known or unknown, email plays a crucial…
Zendesk and Salesforce are two of the most widely-used platforms for storing knowledge bases. While there are multiple benefits of having a knowledge base, it…
Salesforce implementation requires substantial planning and investment. While most businesses invest heavily during the implementation phase, only a significant proportion of them reap above satisfactory…
Every Salesforce user can benefit from working with Salesforce Reports. We often say that one of the best Salesforce features is that "...even mere mortals…
Salesforce uses a queue-based framework to handle asynchronous processes from such sources as future methods and batch Apex. This queue is used to balance request workload across…
Automating the generation and parsing of fillable PDFs in Salesforce Field Service can help you save time and eliminate human errors during data entry. Some…
The all-new Salesforce and Slack's inbuilt features unite teams and organize workflows built around CRM data, giving them a single source of truth for their…
When you are using Salesforce, you should be extremely mindful of the security aspect. If your passwords get into the wrong hands, you will end…
The e-commerce platform has completely transformed the way of shopping for people. What could be better than being able to scroll through the varieties and…
Marketing Cloud's Journey Builder is a campaign planning tool that enables you to design and automate campaigns that guide customers through their journey with a…
Attract new customers, grow relationships, and drive revenue using data-driven personalization for every moment in the customer journey. Watch this video to learn how to…
Learn about the difference between Profile and Roles? Watch this video and do let us know if you have any questions or concerns.
