If you’re finding that you need to change the stages of opportunity in Salesforce, don’t worry, it’s easy to do. In this video, Gary Smith…
Salesforce Classic used to be the primary interface for Salesforce users until 2016. But, when compared to other CRM contenders, Salesforce Classic started to be…
What is Salesforce? Salesforce is a cloud-based software company that offers tools to businesses to help them find more prospects, close more deals, and provide…
Salesforce, the number 1 CRM platform in the world, has historically maintained a strong philanthropic policy. Since its inception, it laid the foundations that would…
Unlocking Salesforce Experience Cloud’s Potential for Partners In today’s digital world, companies are increasingly turning to technology to help them manage and optimize their partner…
Salesforce’s powerful customer portals give you the tools to keep your organization running efficiently and provide your members, donors, and customers with more self-service and…
It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they’re…
After COVID, it seems even pointless to explain why taking your business online is a necessity if you want to grow your sales. However, there’s…
Hey, buddy good to see you! By the end of this one, you will be able to answer some of the questions on the basis…
What is Salesforce Community Cloud? Salesforce Community Cloud is an online social platform for businesses to create branded pages that connect customers, employees, and partners.…
When you invest in a CRM such as Salesforce, it is easy to focus on the implementation itself. You need to consider how you will…
Summer ’21 was the relaunch of Customer 360 Audience, which brought Salesforce CDP to the forefront. In previous articles, we explained what a CDP consists…
