Anita Thomas
Individual
Popular Salesforce Blogs
What is Predictive Lead Scoring in 2023?
In today’s business world, understanding the customer in detail is a vital requirement for success. With the explosion of Big Data and Artificial Intelligence (AI),…
Is It a Good Idea to Implement Document Workflow Automation in Salesforce?
What is a Document Workflow? A document workflow is the process of routing, reviewing, approving, and managing documents within an organization. Document workflow software can…
Salesforce to Salesforce Integration Using SOAP API
Introduction to SOAP API SOAP API stands for Simple Object Access Protocol API which supports XML only. It can be used to create, update, delete,…
Popular Salesforce Videos
Governor Limits in Salesforce | Video Tutorial
Watch this amazing video to learn all about Governor Limits in Salesforce and a description of Governor Limits in Salesforce. If you have any doubts…
Meet the Salesforce Singapore Small Business Relief Grants Recipients
Small businesses are the heart of our community and the driver of the economy. Salesforce and Singapore Business Federation are pleased to announce the successful…
Lightning Notifications Library | How and When to Use it in Salesforce? | Toast | Notice
In this video, you will learn about Lightning Notifications Library. We have two types of notifications available in it. 1. Toast 2. Notice In the…
Popular Salesforce Infographics
6 Types of Relationships in Salesforce
A relationship in Salesforce is a 2-way association between 2 objects. Using relationships we can link objects with each other and we can make connections…
Customer Service: The Forgotten Marketing Channel
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
